The Royal Sands Resort & Spa Cancun, Cancun ~ Discover room options, reviews & pricing

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About the Hotel

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

The Royal Sands Resort & Spa, a 5-star family resort in Zona Hotelera, features three infinity pools, an Aqua Park with water slides, and a world-class spa. The Royal Sands offers six dining venues, tennis courts, a fitness center, and dedicated kids' activities.

Oceanview Suite Accommodations

The Royal accommodates guests in 680 Art Deco-style suites, each equipped with a private terrace facing the Caribbean Sea. Every unit includes a fully equipped kitchen, high-speed WiFi, and premium bathroom amenities.

Six Diverse Dining Venues

Six restaurants serve international cuisine, Mexican specialties, and seafood. Hacienda Sisal presents traditional dishes with live Mexican music, while La Veranda offers international buffets and à la carte options.

Pools and Recreation

Three infinity pools overlook the Caribbean waters, complemented by sun deck whirlpools. The resort provides tennis courts, a fully equipped gym, and organized activities including beach volleyball and water aerobics.

Central Hotel Zone Location

The Royal Sands Resort & Spa sits directly in Cancun's Hotel Zone, adjacent to Kukulcan Plaza Shopping Centre. The property is 0.5 miles from Marlin Beach and 2 miles from the Mayan Museum.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Beachfront Junior Suite

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

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Deluxe One-Bedroom Suite

Max:

2 persons

950 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Cancun 6.7 mi

Airports

Cancun (CUN) 11.6 mi

Isla Mujeres (ISJ) 19.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Options

During my stay, I had the pleasure of dining at Hacienda Sisal, which was excellent. The ambiance was perfect, and the food was just delicious. On Sundays, they hosted a Super Bowl party with an amazing buffet that's definitely worth mentioning. I loved the diversity of the meals available, making it easy to satisfy everyone's taste. The dining experience elevated my vacation tremendously.

Tom189. USA, 2024-06-15Read full review on

Great Kids Club Experience

I was absolutely delighted with the Kids Club at the Royal Sands. My children, aged 5, 7, and 9, had a blast! The activities were engaging, and the staff was fantastic with the kids. It provided us parents with time to relax while ensuring the kids were entertained in a safe environment. This helped make our family vacation stress-free and enjoyable!

Elizabeth77. UK, 2024-07-22Read full review on

Spacious & Comfortable Suites

I stayed in a Junior Suite with a amazing ocean view. The room was spacious, well-kept, and came equipped with a full kitchen, which was very convenient for my family. The balcony was perfect for enjoying the stunning views at any time of the day. I appreciated the attention to detail in maintaining a clean and modern living space throughout our stay.

JeffStar22. Canada, 2024-08-17Read full review on

Relaxing Spa Experience

I took some time to enjoy the spa and leisure facilities during my visit. The treatments were rejuvenating and provided me with exactly the relaxation I sought. The serene environment made it easy to escape from the hustle and bustle of daily life. I left feeling pampered and refreshed, which was the cherry on top of my wonderful stay.

Cornelius87. Australia, 2024-09-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine

Sports & Fitness

Fitness center
Water sports
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Children

Cribs
Babysitting/Child services
Board games
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

Map view

street view

Blvd Kukulcan Km 13.5 No 32, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

4600 ft

Museums

Museo Subacuatico de Arte

2300 ft

Beach

Playa Marlin

2900 ft

Aquarium

Interactive Aquarium

4300 ft

Museums

Mayan Museum of Cancun

1.8 mi

Museums

Cancun Wax Museum

4600 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

5000 ft

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

4900 ft

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4200 ft

Blvd. Kukulcan

Dolphinaris Cancun

2700 ft

Blvd. Kukulcan 13

Marlin Beach

2200 ft

Night club

H Roof

2500 ft

Shopping Area

Fashion Harbour

4100 ft

Mall

La Madonna

4300 ft

Parks

arte Garden

4400 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.5 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

1.0 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.5 mi

Benito Juárez

Laguna Nichupte

1.7 mi

Museums

Parque Maya Cancun

1.8 mi

Chetumal Km 36. 5

Water Park at The Grand

1.9 mi

Beach

Playa Delfines

2.7 mi

Night club

Coco Bongo

2.7 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

2.7 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

2.8 mi

Beach

Chac Mool Beach

2.4 mi

Nearby

CancunMexico

Avenida Kukulkan

1600 ft

Mall

Luxury Avenue

1200 ft

Mall

Kukulcan Plaza

1200 ft

Shopping Area

Luxury Avenue Cancun

1200 ft

Restaurants

Hacienda Sisal

500 ft

Blvd Kukulcan 32 Between Kukulcan Plaza & The Royal Sands & Spa

Casa Rolandi

1800 ft

Avenida Kukulkan Km. 13.5 Marina Blue Ray

Cenacolo Zona Hotelera

1700 ft

Torre La Europea

Taboo Cancun

1600 ft

Blvd. Kukulcan Zona Hotelera Km 13.5

Ilios Greek Estiatorio Cancun

1100 ft

Blvd. Kukulcan

Tequila Grill

1600 ft

Kukulcan Plaza Kukulcan Plaza 2nd Level

Starbucks

2200 ft

Kukulkan

La Pizza

2200 ft

Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6

El Cafe Mexicano

2200 ft

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

Casitas

2200 ft

Calle Retorno Del Rey # 36 Zona Hotelera

Lobby Lounge at Ritz Carlton Cancun

2300 ft

The Ritz-Carlton

Reviews and Ratings

Feedback from previous guests about their experience.

84%

were satisfied with the hotel and would gladly return

8.4/10

Great

Rooms

9.0

Location

9.2

Service

8.4

Dining

7.4

4.5/5 based on 6187 reviews

#20 of 201 hotels in Cancun based on Tripadvisor

Elmer

United States of America, February 2025

8.4/10

We had an unforgettable trip with our family at this hotel! The rooms were spacious, modern, and impeccably clean. The staff was incredibly friendly and attentive, making our experience even better. However, the dining options were somewhat limited and not as varied as we hoped, which was a bit disappointing. Overall, it’s a great place for family getaways with a few areas for improvement.

Rooms

10.0

The rooms were gorgeous and spacious with a huge balcony, making our stay very comfortable.

Service

9.0

The service was exceptional; every staff member had a smile and was ready to help us with anything we needed.

Location

9.0

The location was perfect, just about 20 minutes from the airport and close to shopping areas.

Dining

6.0

The dining experience was just okay; the selection was smaller and repetitive, which could use some improvement.

Facilities

8.0

The facilities were well-maintained, including the pool area, which was enjoyable for our kids.

Lawrence

United States of America, January 2025

8.8/10

We had a lovely stay at the resort, enjoying the all-inclusive package that really felt worth it! The staff was incredibly welcoming, and the pool area was pristine and well-maintained. A minor downside was the lack of proactive service from our designated concierge, which could be improved. Overall, the experience was great, and we can't wait to return!

Rooms

9.0

The rooms were modern and beautifully renovated, with a nice view from the balcony overlooking the ocean and pool. It was a great spot to enjoy morning coffee and good conversations.

Service

7.0

The service we received from most of the staff was top-notch and very attentive, although our personal concierge didn't follow up after our first meeting.

Location

9.0

The location was very convenient, with easy access to a bus stop right outside the property and a convenient store nearby.

Dining

10.0

Dining was a highlight of our trip; the all-inclusive food and drink options were fantastic and felt reasonably priced.

Facilities

9.0

The facilities were impressive, especially the clean and inviting pool area that was always well-maintained.

Ethel

United States of America, January 2025

8.8/10

I had an amazing week at this hotel! The staff were incredibly accommodating and made sure our experience was enjoyable, especially Eduardo and Santos. The food was fresh, and the drinks always filled, even during busy times. However, I did notice that the dining options could vary in quality based on the restaurant you choose. Overall, I felt I got great value for my money and can't wait to return!

Rooms

8.0

The rooms were clean, spacious, and comfortable, with a large king-sized bed and a beautiful patio overlooking the pools and ocean. They did need some updates, but overall, I felt at home.

Service

10.0

The service was outstanding, with staff constantly going out of their way to make sure everything was perfect for our stay.

Location

10.0

The hotel is in a prime location right by the beach, which was beautifully maintained. The views were stunning!

Dining

7.0

While the main dining experiences had some hits and misses, there were some standout meals that were truly delicious. It's worth exploring the options.

Facilities

9.0

The facilities were fantastic, especially the pool area which was well-kept and inviting.

Brandon

United States of America, January 2025

8.6/10

I had an absolutely fantastic experience at this resort! The staff truly made my stay memorable, especially Chris and Frida who encouraged me to join in on activities and connect with others. The rooms were clean and well-maintained, and the convenience of the shuttle service between the resorts was a big plus. While my overall stay was amazing, I did find the drink quality to be a letdown, and the competition for beach cabanas could be a bit frustrating. Overall, it’s a wonderful place with great staff and lovely amenities!

Rooms

9.0

The rooms were spacious, clean, and beautifully decorated, providing a great ocean view.

Service

10.0

The staff was incredibly attentive and personable, making every effort to enhance our stay. A special shoutout to Jesus at the registration desk for his warm greetings and helpfulness.

Location

9.0

The resort is located in the Hotel Zone, making it convenient to access nearby attractions and beautiful beaches. I appreciated that it was only a short distance from the airport.

Dining

7.0

Dining options were plentiful and the food was tasty, but I did notice a decline in quality compared to past visits.

Facilities

8.0

The amenities were impressive, including well-maintained pools and engaging activities to join. However, the competition for beach cabanas could be challenging.

Charles

United States of America, September 2024

7.8/10

I had a fantastic experience at the resort, especially enjoying the spacious and clean rooms, and the great beach access. The staff predominantly displayed a friendly attitude, but there were moments when service was lacking. Dining options were solid, but some wait times were frustrating. Overall, it's a great place for families, but be cautious with the dining experience and timeshare salesmen.

Rooms

9.0

The rooms were spacious and very clean, ensuring comfort throughout our stay.

Service

6.0

The service varied; while most staff were friendly, there were instances of rudeness and long wait times.

Location

9.0

The location is excellent, close to the beach and various attractions with bus services nearby.

Dining

7.0

Dining was good but inconsistent; I experienced some delays in service that could be improved.